Most of my business is with India and in my 9 years experience I noticed the quality of the end product could be improved a lot with the interference of IS. Indian companies for some reason refuse to accept it and still they feel IT is meant for foreign companies. I feel Indian companies should give more importance to IT which would definitely improve the quality of work.

I had a meeting with my employees in my production unit in India on some issues I was upset for which I asked the employees to give their opinion of how it could be reduced. One of my senior employee explained on what he felt is a issue of why he as a quality checking person is not able to give the expected quality. The solution is simple, we did not have the needed tracking software which has to line up the work and pipeline the work flow. Since we did not have it in place it was showing up in the quality of few of our work. We have started working on it.