I visited some mid size companies and factories on my stay. The first week where companies and the second week was factories.
Companies: I visited around 6 companies the first week. With great expectation I went thinking we would be able to meet the management but to our surprise out of 6 only one the management level CEO met us, all the other 5 some junior level employee met us for namesake. I got offended as we traveled all the way from US for 18 hours to meet them and they did not show up. It was just a 2 hours meeting and just to meet us and say a “Hi” I am sure it would have taken them a 15 Minutes to half hour, why did they not show up? This question was bothering me a lot as I know they weren’t that busy for them not to show up.
Factories: My second week is of visits to like 3 factories. We where taken to the factories by the managers (agents) who speak and understand little English. The strange thing happened here was the owners ran off the office as soon as we stepped in each factories. This raised me the curiosity and I ended up asking the manager (agent) why this is happening.
I was told by the agent it has nothing to do with offending us or to ignore us but the fact is neither of the owners know English so they feel very bad when they are asked a question that they cannot answer or they do not want to sit quite in a meeting without understanding whats going on. This is the reason they try to avoid meeting when meeting foreigners. Sounded strange but it at least reduced me getting offended by this act.
If you decide to do business in China dont get offended by this act and also hire a good translator who could convey exactly what you say.